- The winners of JLR’s ‘Retailer of the Year’ awards have been announced
- JLR celebrated the achievements of retailers across the UK at a ceremony held at Fairmont Windsor Park
- Hatfields Jaguar Hull and Lloyd Land Rover Carlisle awarded Jaguar and Land Rover ‘Retailer of the Year’ respectively
- Hatfields also won ‘Retailer Group of the Year’ for Jaguar, alongside Sinclair for Land Rover
Whitley, UK – Monday 31 March 2025: JLR UK has revealed the winners of its annual Retailer of the Year Awards.
The exceptional accomplishments of retailers across the UK were acknowledged at a ceremony hosted by Clare Balding earlier this month.
The Awards celebrated the achievements of teams across the Jaguar and Land Rover retailer network in the UK.
Hatfields Jaguar Hull and Lloyd Land Rover Carlisle won the overall Jaguar and Land Rover ‘Retailer of the Year’ awards, while Hatfields was also named as ‘Jaguar Retailer Group of the Year’, alongside Sinclair for ‘Land Rover Retailer Group of the Year.’
Other teams were recognised for their remarkable customer care and performance; the revered categories included: Client Care; Client Experience; Sales; Most Improved; Financial Services; New Vehicle; Approved Used; Fleet & Business; and Authorised Repairer.
As JLR strives to be more client centric and brand led than ever before, it’s important to reflect on the accomplishments of our retailer partners who are key in delivering this. These teams provide an exceptional service and experience for our clients each day and together, we will continue putting our clients at the heart of everything we do. I’d like to personally thank our retailer partners for joining us on this journey, and for their dedication to elevating our great brands to new heights.
Patrick McGillycuddy
Managing Director, JLR (UK)
On Hatfields Jaguar Hull being recognised as overall Jaguar Retailer of the Year, Gareth Williams, Hatfields Managing Director, said: “The Hatfields team of dedicated people deliver outstanding customer service and results once again, and my thanks go to everyone who contributed. My biggest thanks go to our clients for their continued support in giving positive feedback and endorsement of our approach. Here’s to continued success and exceptional service for the year ahead.”
Lloyd Land Rover Carlisle was awarded overall Land Rover Retailer of the Year Award. Rob Lindsay, Franchise Director at Lloyd Motor Group, said: "I am deeply grateful and immensely proud that the team has earned the Retailer of the Year award. Winning not just one but four awards is a remarkable achievement, reflecting the exceptional dedication and passion our team brings to work each day. These honours showcase our unwavering commitment to delivering excellence for our valued clients while upholding the high standards we set for ourselves. I want to express my heartfelt appreciation to every colleague at Lloyd Land Rover Carlisle whose tireless efforts and commitment to excellence have made these achievements possible."
All winners:
Retailer of the Year – Jaguar Hatfields Jaguar, Hull | Retailer of the Year – Land Rover Lloyd Land Rover, Carlisle |
Group of the Year – Jaguar | Group of the Year - Land Rover |
Sales - Jaguar | Sales - Land Rover |
Client Care - Jaguar | Client Care - Land Rover |
Client Experience – Jaguar | Client Experience – Land Rover |
Most Improved – Jaguar | Most Improved – Land Rover |
Financial Services – Jaguar | Financial Services – Land Rover |
New Vehicle – Jaguar | New Vehicle – Land Rover |
Approved Used – Jaguar | Approved Used – Land Rover |
JLR Fleet & Business | |
JLR Authorised Repairer | |